Ben Mendez
- Total activity 144
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 70
Articles
Recent activity by Ben Mendez-
How long will it take for my money to post to my Spending Account?
The wait times for the most common types of money transfers are listed as follows:Direct Deposit: Your direct deposit will be posted to your Spending Account as soon as it is received from your em...
-
How do I set up and manage my notifications?
You can view your notifications settings: In the mobile app under Settings. On www.ccxx.com, click your name at the top-right corner of online account and select notifications. Why am I not r...
-
How do I change or update my personal information?
You can update your email, street address, and phone number directly from the mobile app or website. To change your personal information on the mobile app: Go to Settings. Tap the Edit button. ...
-
What are the fees?
We have no minimum balance, monthly fees, or overdraft fees. We don’t believe in hidden fees or profiting from our members’ misfortune. We want to keep everything out in the open so you know exactl...
-
What if my Visa Debit Card is lost or stolen?
If your Card is lost or stolen, you can disable transactions on your card. To disable transactions in the mobile app or at www.ccxx.com: Under Settings, go to the Security section. Turn off Card T...
-
Request Money FAQs
How do I request money? Log in to your mobile app. Tap the Pay Friends button on the bottom navigation bar Tap "Search People”. Enter the name, phone number or email of the person who you want to ...
-
Why did the gas station overcharge me?
We do not recommend to our members that they load at the pump. Gas stations can hold up to $125.00 when you swipe your card because they do not know the final amount of the sale (that is, the amou...
-
How long does it take to receive refunds from returns?
Merchandise returns can take up to 5 business days to appear in your Spending Account once the return process begins. The time frame for the return is dependent on the merchant. If you are waiting ...
-
Where are the ATM and cash-back locations?
Do you have a fee-free ATM network? Yes. We have over 60,000 fee-free ATMs nationwide through our ATM partners. To find an ATM near you, use the mobile app or go online to www.ccxx.com/atms to vis...
-
Update Your Information (email, address or phone number)
If you need to update any information on your account you can do so by logging into ccxx.com and going to the Settings page. From here, simply select what information needs to be changed under the ...