Ben Mendez

Please call 1-844-244 and follow the prompts for resetting your PIN. Be sure to have your Visa® Debit Card nearby because you'll be asked for your card information. 

We offer early direct deposit to all of our members who receive direct deposits from their employer or benefits provider. If you receive direct deposits to your Spending Account, you can get acces...

How do I download my statements? We provide all of our members with paperless monthly statements in their online accounts at www.ccxx.com. You can download or print your monthly statements by going...

You can pay bills such as your rent, mortgage, credit card, or loan payments electronically with Direct Debit (ACH Debit). Provide the Spending Account number and the bank routing number to your bi...

How do I file a dispute? There are 3 ways to dispute an error with a transaction: Use the app To file a dispute in the mobile app, follow these steps: On the home screen, tap View Transactions an...

Direct deposit is the easiest and most reliable way to deposit funds to your Spending Account, although it is certainly not the only one. We also support ACH transfers, cash deposits, and Mobile C...

  How do I make direct deposits? The easiest way to deposit funds to your Spending Account is by direct deposit from your employer.  To make direct deposits through your employer or payroll provide...

  Although fewer checks are being written these days, we understand that some bills like rent, credit cards, student loans, and other payments sometimes require you to pay with a check. To assist m...

We have limits on the amount of money that you can withdraw per day. However, there is no limit on the number of times that you can use your Visa Debit Card for withdrawals or spending transactions...

You can use your Visa Debit Card anywhere Visa is accepted as long as you have International Transactions turned on in your Settings. We do not charge a fee for international transactions. You can ...