Ben Mendez
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Recent activity by Ben Mendez-
What if there's an error with a transaction on my card?
How do I file a dispute? There are 3 ways to dispute an error with a transaction: Use the app To file a dispute in the mobile app, follow these steps: On the home screen, tap View Transactions an...
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Is direct deposit the only way to add funds to my account?
Direct deposit is the easiest and most reliable way to deposit funds to your Spending Account, although it is certainly not the only one. We also support ACH transfers, cash deposits, and Mobile C...
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How do I deposit money into my account?
How do I make direct deposits? The easiest way to deposit funds to your Spending Account is by direct deposit from your employer. To make direct deposits through your employer or payroll provide...
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Can I send a check using my Spending Account?
Although fewer checks are being written these days, we understand that some bills like rent, credit cards, student loans, and other payments sometimes require you to pay with a check. To assist m...
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What are my spending limits?
We have limits on the amount of money that you can withdraw per day. However, there is no limit on the number of times that you can use your Visa Debit Card for withdrawals or spending transactions...
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Can I use my Visa Debit Card outside of the United States of America?
You can use your Visa Debit Card anywhere Visa is accepted as long as you have International Transactions turned on in your Settings. We do not charge a fee for international transactions. You can ...
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How long will it take for my money to post to my Spending Account?
The wait times for the most common types of money transfers are listed as follows:Direct Deposit: Your direct deposit will be posted to your Spending Account as soon as it is received from your em...
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How do I set up and manage my notifications?
You can view your notifications settings: In the mobile app under Settings. On www.ccxx.com, click your name at the top-right corner of online account and select notifications. Why am I not r...
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How do I change or update my personal information?
You can update your email, street address, and phone number directly from the mobile app or website. To change your personal information on the mobile app: Go to Settings. Tap the Edit button. ...
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What are the fees?
We have no minimum balance, monthly fees, or overdraft fees. We don’t believe in hidden fees or profiting from our members’ misfortune. We want to keep everything out in the open so you know exactl...