How do I set up direct deposit?

Setting up direct deposit is the best way to get access to some of our most popular features. You can set up direct deposit in the following ways:

Using the mobile app:

1. Under Settings, tap Set Up Direct Deposit. You can also find this on the Move Money tab.
2. Tap Complete direct deposit form.
3. Enter the name of your employer or payroll provider, gig economy payer, or government benefits provider, and tap Continue.
4. Sign your name with your finger and tap Add signature.
5. To share your completed direct deposit form from the app, tap Share form and choose how you want to send the form.

If you’d rather hand-deliver or email your completed form, you can find a copy of it in your inbox to print or forward.

Note: This form doesn’t work for Child Tax Credit payments. To receive those benefits, you’ll need to update your bank account information in your ​​Child Tax Credit Update Portal.

 On www.ccxx.com:

1. Click Move Money to see your routing number and account number to give to your payroll or benefits provider.
2. Optionally, click Print or Download to get a completed direct deposit form.

You can give the printed form to your provider or attach it in an email to send to them.

Note: If you need to provide the address of the bank to your payroll or benefits provider, give them the name and address of the partner bank that holds your deposits. You can see which bank this is under Settings > Account Policies & Terms:

Stride Bank N.A.                                                 The Bancorp Bank  
324 W Broadway Ave                                        6100 S Old Village Pl
Enid, OK 73701                                                   Sioux Falls, SD 57108

Can I receive Supplemental Security Income (SSI) up to two days early?

Yes, we have members who receive SSI payments every month. As a friendly reminder, we never hold deposits. Instead, when receives payment information from your benefits provider, the deposit is instantly posted to your Spending Account. We'll let you know as soon as your money is available with an email and a push notification to your phone. 

If you don’t see your deposit, it means that the files are either in transit or haven’t been sent by your benefits provider. Contact your provider for more information.