How do I request money?
- Log in to your mobile app.
- Tap the Pay Friends button on the bottom navigation bar
- Tap "Search People”.
- Enter the name, phone number or email of the person who you want to request money from. The recipient must also be a member.
- Enter the amount of money you want to receive and write a brief description.
- Tap "Request".
What happens when I request money?
When you send a request for money using our platform, your friend will receive either an email or SMS message from us. This message will contain a link to their mobile app that they can use to make the payment to your account. Once your friend pays your request, the money will be instantly deposited into your account.
There may be times when instant digital payments may be delayed due to timing or other factors.
Can I request money from someone who doesn’t have an account?
No, you can only request money from people who already have a account. You can invite others to join. You will be able to request money from them when they join and are able to use Pay Friends.
Is there a fee to request money?
No, there is no fee to request or send money. That’s right! That’s how we do things here :)
Do requests expire?
Yes, an unpaid Pay Friends request will automatically cancel after 14 days.
What happens if I block a friend ?
If you’re receiving unwanted comments, requests or payments from a member, you have the option to block them in the app. When you receive a request for money from a user, simply decline the request and tap “Block this person”. Blocked users will not be notified that they have been blocked.
If you block someone you will not be able to:
- Send or Receive money from each other or
- Request money from each other
If you want to unblock this person, please contact us at 844-244.
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